Contact Speeek
We'll help with video translation, payments and plans. Fastest is Telegram — a real person answers there. Common questions about voices, minutes and errors are covered in the help center.
Telegram support
Questions about translation, voice-over, payments. Send your ID from the dashboard — we'll sort it out faster.
Message us on TelegramFor letters, documents and partnerships.
support@speeek.ioWorking hours
Sat–Sun 12:00–16:00
Moscow time
Write to us
We'll reply to the email you provide.
Maybe the answer is already here
How do I pay?
By Visa or Mastercard. Payment goes through the payment provider's secure page — we never see your card details.
How do I cancel my subscription?
In your account, go to “Subscription” and click “turn off” next to “Auto-renewal”. Your plan and minutes keep working until the end of the paid period, and you won't be charged again.
Can I get a refund?
Yes. Email support@speeek.io: we'll refund the remaining days of the current period, up to the value of the minutes you haven't used in it. The money arrives within 10 days via the same payment method. Details are in section 4.8 of the Terms.